Hi, Max here. People always ask me where my treats come from. Fair question. Most treat brands can answer it with a country, maybe a continent. Almost none can answer it with a farm.
We can. The email I sent you was the postcard version. This is the whole trip: why our corner of South Africa, what actually happens between a grassland and your dog's bowl, and why owning every step of that journey changes what ends up in the bag. It is about 9,000 miles, so bring water.
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1STOP
◦ Eastern Cape · 33.7°S
Why this is ostrich country
Our journey starts in the wide-open grasslands of South Africa's Eastern Cape. Ostriches are not new here. This region has raised them for generations, because the dry, open veld is exactly the landscape these birds are built for: space to move, hardy grazing, and a climate that suits an animal that never belonged in a barn.
Our family has worked with ostrich since the 1990s, first processing and exporting it around the world, long before the first Savannah treat was ever bagged. Somewhere along the way we realized the thing dog owners were begging for, a clean novel protein their allergy-prone dogs could actually handle, was the thing we had been raising all along.
Here is the part that matters, and the part almost nobody else in the treat aisle can say: these are our own farms. We do not buy ostrich from a broker, a middleman, or a mystery supplier. The birds are raised free-range by us, on land we know paddock by paddock. When you own the farm, you decide how the animals live. Nobody upstream can cut a corner you would never cut yourself.
That is what single origin actually means to us. Not a region on a label. A farm we can point to.
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2STOP
◦ Farm to bag
How a chew is actually made
This is the part the email skipped, and it is my favorite part, professionally speaking.
Our bones and chews are kept whole and air-dried, slowly, the way this region has preserved meat for a very long time. No cooking, no smoking, no preservatives, no chemicals. Air-drying is a big reason our bones hold together the way they do instead of splintering like cooked bones can. It is slower and it costs more, and it is not negotiable.
It also means our bones and chews stay exactly what they were when they left the farm: one ingredient. An Ostrich Cane Bone is ostrich bone. An Ostrich Chest Bone is ostrich chest bone. Read the back of the bag and you will find the shortest ingredient list in the aisle.
Our sausages and bites bring in one more idea from home: South African botanicals. Rooibos, for example, grows in essentially one place on Earth, the mountains of South Africa's Western Cape, and South Africans have brewed and loved it for centuries. Buchu, beetroot, butternut, mango, grapefruit: every botanical in our functional range is chosen the same way, real ingredients with real heritage, from the same corner of the world as our ostrich. Same origin, same honesty, a little taste of home in every bite.
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3STOP
◦ Across the Atlantic
The crossing, and the warehouse in Sioux Falls
From the Eastern Cape, everything crosses the ocean to our warehouse in Sioux Falls, South Dakota. That is where my human Paul and the team receive it, check it, bag it in 100% recyclable packaging made from recycled materials, and ship it. Order today and it typically leaves the warehouse the next business day.
Holding our own US inventory is a deliberate choice. It means no long international shipping times on your order, no customs surprises, and a real team in South Dakota who can answer for every bag that goes out the door.
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4STOP
◦ Your door
Traceability, or: ask us where your chew came from
Here is the payoff of owning every step. Because the same company raises the ostrich, dries the chew, crosses the ocean, and packs the box, we can trace every treat back to where it began. No gaps, no anonymous suppliers, no guesswork.
Most brands cannot answer the question at the top of this post. We built the whole company so we could.
9,000 miles · One origin
From the wide-open Eastern Cape to a chew you can actually pronounce.
That is the whole trip. Savanna to bowl, and I personally taste test at every stage. It is a demanding job but I am a professional.
Our promise
The 180-Day Tail Wag Guarantee
Because we know exactly what goes into every bag, we stand behind every bag. If your dog's tail is not wagging, we will make it right. Simple as that.
One origin, many shapes.
What leaves the savanna is what lands in the bag. Pick the shape that fits your dog.
Ostrich Cane Bone
The everyday gnaw for moderate chewers. One ingredient, start to finish.
Shop Cane Bones
Ostrich Chest Bone
A meaty, single-ingredient gnaw and a pack favorite. Back in stock.
Shop Chest Bones
Rooibos Sausages
Ostrich plus a beloved South African botanical, from the same corner of the world.
Shop SausagesNext time on Max's Corner: a day on the farm, through my eyes (well, my nose).
See you on the next field note,
Paul and Max
Chief Taste Tester · Savannah Pet Food